Refund policy and Cancellation policy

Please read the following policies carefully before using any service provided by «Captain Show LLC». Your use of «Captain Show LLC» products will be governed by these policies, and by using «Captain Show LLC» products, you agree to them.

Introduction

«Captain Show LLC» ("«Captain Show»", "We", "Us", "Our", "Company") develops mobile applications ("Our Products"). Our Apple Applications may be downloaded from the App Store, which is operated and owned by Apple Inc. and other companies within its group ("Apple"). Our Android Applications may be downloaded from Google Play, which is owned and operated by Google Inc. and other companies within its group ("Google"). The «Captain Show LLC» website (the "Website"), all other products and services, including mobile apps (the "Application"), and all content offered as part thereof, are collectively referred to herein as the "Services" and are offered to you by «Captain Show LLC». Our goal is to help people lead a healthy way of life through health and well-being activities. Our Products offer content, features, functionality, and other information and services including, without limitation, viral, embeddable or application/device-based features and related technology, also when accessed via the Internet, mobile or other devices (collectively, "Our Services"). We develop Our Products for informational purposes only. You must ALWAYS consult your physician or doctor before starting any program. Subscribers, account holders, customers, users, and others who download, access, use, purchase and/or subscribe to the Services ("you") agree to these Refund and Cancellation Policy (the "Refund policy and Cancellation policy"). By agreeing to these Refund and Cancellation Policy, you confirm that you are solely responsible for your state of health. These Refund and Cancellation Policy govern your use of the Services and are a condition to your use of the Services.

Refund Policy

Google doesn't give refunds for most Google Play purchases. However, there are exceptions detailed below. You can also contact the us directly. We can help with purchase issues and can process refunds according to this Refund policy.

Within 48 hours: You may be able to get a refund depending on the details of the purchase.
After 48 hours: Developers have their own policies and legal requirements and may be able to give you a refund. To troubleshoot and find out if you can get a refund, contact us by email evgeniy@captain.show

At all our Apps, all payment subscriptions are manually paid by the members with auto renewal option.

Google may give refunds for some Google Play purchases, depending on the refund policies described below. You can also contact us directly by email evgeniy@captain.show
  • If a purchase was accidentally made by a friend or family member using your account, request a refund on the Google Play website.
  • If you find a Google Play purchase on your card or other payment method that you didn't make and that wasn't made by anyone you know, report unauthorized charges within 120 days of the transaction.
  • If your refund request has been approved, see how long your refund will take.
  • Multiple requests for the same transaction don't expedite the refund process. Refund decisions may take 1–4 business days.
  • If it's been less than 48 hours since you bought an app or made an in-app purchase: You can request a refund through Google Play.

Important

You can only return an app or game for a refund once. If you buy it again you can't get a refund. If a refund is issued, you'll lose access to the item.
If you buy multiple items in one purchase, you can only refund the entire purchase. You can't refund individual items of that purchase.
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